Where is my order?

If you’re shopping during Black Friday and want to know when you’ll receive your order, please see below processing times.

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Thank You for Your Order!

We appreciate your purchase between 28th November - 2nd December. Orders that are currently out of stock will be sent to our factory on 3rd December to begin manufacturing. Processing times take 7 to 12 business days on selected items only items only. If I’m sure please reach out to info@schwanhair.com

Next update will be shown on the 3rd of December.

Order Captured

All orders placed during the sale are sent to our factory on 3rd December to begin manufacturing. You can come back in a few days to check this page for updates.

Order Processing

We’re excited to let you know that our factory has begun processing your order! A new batch of hair is being made specifically for you. Please note that the timeframe for production is between 7-12 business days, depending on the origin of the hair.

Thank you for your patience, and we’ll keep you informed as we get closer to shipping your order!

Quality Check

Your hair will complete production by the 18th of December and will arrive at our facility within 3-6 days, where it undergoes a thorough quality control process to ensure the highest standards before it’s sent to you.

Delivery

Your order has been successfully packaged, and you should have received an email with your tracking link. If you haven't received it yet, rest assured that your order is still in the queue and will be shipped shortly. We appreciate your patience!